International Patient Assistance Center

International Patient


Welcome to Samitivej Chonburi Hospital

If you are coming to Chonburi, Thailand for medical care at Samitivej Chonburi Hospital, we offer a one-stop service to help you plan your visit and get the treatment you need.


International Patient Assistance Center

We provide a one-stop service for local and international patients looking for medical specialists' expertise, personalized patient care and modern technology at Samitivej Chonburi Hospital.

Our dedicated and experienced staffs are professionally trained to provide genuine care and comfort. We understand the special needs of international patients and we can assist you before, during and even after your visit. We can also give you advice on the estimated cost of treatments and procedures at our hospitals.

Contact us today to discuss how we can assist. @Samitivej Chonburi Hospital, International Patient Assistance Center: +66 33 038 853


What we can assist you with

  • Medical services

    • Professional recommendations of treatment options and doctors
    • Arranging a medical appointment within 24 hours
    • Transparent price estimate for the course of treatment
    • Arranging a teleconsultation
  • Travel Arrangements

    • Medical evacuation and repatriation assistance
    • Flight and accommodation arrangements
    • Complimentary visa application and extension assistance services
    • Airport reception and transport service to the hospital
  • Language assistance and Special services

    • Multi-language translation/Interpreter service
    • Special food and beverage/Religious arrangement
    • Post-care support
    • Embassy contact assistance
    • Other services upon request
  • Health Insurance

    • Samitivej Chonburi Hospital has contract with major insurance companies and medical assistance companies. Please always present your insurance card at our Welcome Registration. If there is a change of insurance company, please notify us. Please check here for the list of the contracted companies.
    • Insurance We Accept Direct billing contract: 
      • International company:











  • Medical Coordination Office:

    • The Medical Coordination Office at Samitivej Chonburi hospital is a unique and complimentary service designed to provide streamlined access and individual cultural support for our international patients.
    • From your initial email correspondence with our medical staff until the day you return home, our Coordination Physicians and cultural support officers will be available to assist you.
          • Medical Inquiry service to provide patients with a free specialist recommendation on treatment after review of appropriate records
          • Coordination Physicians to track your progress and help you understand your course of treatment
          • Language support
          • Medical report preparation
          • International insurance and Third-Party Payment assistance
          • Embassy contact assistance
          • Travel and accommodation help and advice
          • Timely email and correspondence
  • Information:
    • Travel insurance
      • Patient who has Travel insurance, that provides coverage for medical expenses, for flight accidents, losses incurred while traveling. Please study the coverage types and ensure your policy covers your needs.
      • For medical travelers, standard travel insurance may not cover complication during or as a result of treatment. Medical tourism complications insurance should be considered. As it is designed for travelers seeking medical treatment internationally. Some policies protect you by covering medical treatment complications that may arise.
    • Direct Billing 
      • Direct billing is when we charge the insurance company directly for the cost of your procedure.  Many (not all) of the insurance companies we have contracts with will allow us to do direct billing.  Otherwise, you will need to pay for the procedure first (usually with a deposit), and be reimbursed by your insurance company later. In addition, there may be differences in your plan depending on if you are having an Outpatient or Inpatient procedures.
      • However, please note you must contact your insurance company to determine if your benefits will allow for direct billing, and for what types of procedures.
    • Reimbursed Billing
      • For Thai and expat patients, many plans require you to pay first, and be reimbursed later.
      • Reimbursed billing will be the majority of billing methods for any insurance company we do not have a contract with.

Location : Building B, 1st floor
Opening Hours : 08.00 ~ 20.00
Tel no. : 033-038853
E-Mail : [email protected] // Line ID: @schinter

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Travel Medicine_2

Travel Medicine

Travel Medicine, a specialized field within the domain of healthcare, primarily addresses the preventive and curative aspects of health pertaining to international travelers. This discipline encompasses a multifaceted approach, tailored to ensure the wellbeing of individuals journeying across different geographical and environmental zones. Below is a more formal elaboration of its key components: 1. Pre-Travel Health Consultation and Immunization Protocols: Prior to embarking on international travel, especially to regions characterized by distinct health risks or endemic diseases, individuals are advised to undergo a comprehensive health consultation. This involves a meticulous review of the traveler's medical history, current health status, and the specific health risks associated with their intended destinations. Consequently, appropriate immunizations are administered, targeting diseases prevalent in those regions, such as Yellow Fever, Typhoid, Hepatitis A and B, among others. 2. Prophylaxis and Preventive Strategies for Travel-Related Illnesses: The field of travel medicine extends its focus to the prevention of illnesses commonly associated with travel. This includes strategic advice on maintaining food and water hygiene to mitigate the risk of gastrointestinal disorders like traveler's diarrhea. Additionally, it encompasses preventive measures against vector-borne diseases, such as Malaria, Dengue, and Zika virus, through the recommendation of insect repellents, appropriate clothing, and prophylactic medication regimens. 3. Management of Circadian Rhythm Disruptions and Altitudinal Adjustments: Travel medicine practitioners provide guidance on coping with physiological challenges like jet lag and altitude sickness. This is particularly pertinent for travelers transiting across multiple time zones or exploring high-altitude terrains. 4. Treatment and Management of Travel-Induced Ailments: The specialty also involves prescribing preventive and therapeutic interventions for common travel-related health issues, such as traveler's diarrhea. Medications for precautionary use or for self-administered treatment upon the onset of symptoms are commonly provided. 5. Consultation on Medical Evacuation and Health Insurance for Travel: An integral aspect of travel medicine is advising travelers on health insurance policies that encompass international travel coverage, including provisions for medical evacuation. This is crucial for addressing severe medical emergencies that may arise abroad. 6. Post-Travel Healthcare and Diagnostic Services: Upon their return, travelers presenting with symptoms like persistent diarrhea, febrile conditions, dermatological issues, or other health disturbances are advised to seek post-travel medical consultation. This service includes diagnostic evaluation to identify and manage any health conditions acquired during travel. 7. Contribution to Global Health Surveillance: Travel medicine plays a pivotal role in the global monitoring of infectious diseases and epidemiological patterns. This surveillance is crucial in the context of diseases that can rapidly propagate through international travel, thereby contributing significantly to global health security. In summary, Travel Medicine is a critical and evolving field that addresses the comprehensive health needs of international travelers, ensuring their safety and wellbeing through preventive care, education, and treatment, thereby contributing to the broader objectives of global public health.
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